When You Arrive

 

As a guest of DiaFeliz Spa at The Cliffs, you have full access to the Resort Pool and Jacuzzi, the sauna, and the fitness center. We will provide bath robes and slippers for use in between services and our special blend of herbal teas. 

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Please plan to arrive at least thirty minutes before your scheduled appointment. This will allow enough time for you to locate the spa on the first floor and change into your robe and slippers. We will provide a locker for your personal belongings. We also offer complimentary valet parking to our guests. 

Etiquette & Policies

APPOINTMENTS: We strongly recommend scheduling spa appointments prior to your arrival. Reservations are subject to availability and a credit card will be required to reserve your treatments. 

CANCELLATION: Treatment times and therapists are reserved specifically for you. If you need to make a change or cancel an appointment please do so at least 24 hours prior to your appointment time in order to avoid being charged for your treatment.

DRESS: You may wear your robe and slippers to the spa or a robe and slippers will be provided for you upon your arrival. Disrobe to the level of your comfort. Undergarments are not necessary, but you may wear them during your treatment if you prefer. Our licensed therapists are trained to drape your body in a discreet manner, assuring your privacy at all times.

LATE SHOW: Please arrive on time for your appointment. Arriving late will cut down the full length of time of your service, as we need to maintain a prompt schedule for other spa guests.

QUIET ZONE: Please respect the privacy and solitude of other spa guests by speaking in a soft voice and turning off cell phones.

MEDICAL: Our therapists are fully trained professionals who design your treatments to benefit your body to its fullest. Please inform us of any medical or special needs that require our attention to ensure your service will meet your needs perfectly.

VALUABLES: Please do not bring valuables to the spa as we cannot assume responsibility for personal items.

GIFT CARDS: Available for purchase in the spa.